Last updated: September 22, 2026

These Terms & Conditions govern your use of the Premium PowerWash website at roofcleaningportlandor.com, your requests for estimates, and your enrollment in our text messaging program. Please read them before using this site or requesting service.

1. Who We Are

Premium PowerWash is an exterior cleaning company serving the Portland, Oregon metropolitan area. We provide roof cleaning and moss removal, house washing, gutter cleaning, window cleaning, deck cleaning, and related pressure washing and soft washing services for residential and commercial properties.

You can reach us at dimitri@roofcleaningportlandor.com or 503-575-6575.

2. Use of This Website

You may use this website to learn about our services, view our work, and request an estimate. You agree not to use this site for any unlawful purpose, to attempt to gain unauthorized access to any part of it, or to submit false or misleading information through our forms.

The content on this site, including text, photographs, logos, and graphics, is the property of Premium PowerWash and may not be copied or reused without our written permission.

3. Requesting an Estimate

Submitting a form on this website or through one of our advertisements is a request for an estimate. It is not a booking, and it does not create a contract. We will follow up with you to discuss your property and provide a quote.

Estimates are based on the information, measurements, and photographs available to us at the time. Where we quote without visiting the property, final pricing may change if actual site conditions differ materially from what was described. Any change will be communicated to you in a revised estimate before work begins.

4. Services Are Governed by Our Customer Contract

When you accept or approve an estimate from Premium PowerWash, whether in writing or electronically through our customer management system, you enter into our Customer Contract. That document is the full agreement covering the work we perform and it takes precedence over these Terms with respect to services.

The Customer Contract addresses, among other things: payment terms and late fees, deposits, cancellation and rescheduling fees, property access and your responsibilities on the day of service, documentation of pre-existing damage, the limits of what exterior cleaning can achieve, our satisfaction guarantee, and the limits of our liability.

A copy of the Customer Contract is provided with your estimate. If you would like to review it before requesting service, contact us and we will send it to you.

5. Text Messaging (SMS) Terms

Premium PowerWash operates a text messaging program for customers who request contact by text.

How you opt in. When you submit a request for an estimate through our Facebook lead form, you are asked how you would like us to contact you and may choose either text or a phone call. You receive text messages from us only if you choose the text option. Consent to receive text messages is never a condition of requesting a quote or purchasing any service from us.

What we send. Messages may include a confirmation that we received your request, replies about your quote and pricing, scheduling and appointment reminders, arrival notifications, follow-up after service, and occasional notice of seasonal services available to existing customers.

Message frequency. Message frequency varies depending on your request and the status of your service.

Costs. Message and data rates may apply. Premium PowerWash does not charge for text messages, but your mobile carrier may charge you according to your plan.

How to stop messages. You can reply STOP to any message at any time to stop receiving texts from us. You will receive one confirmation that you have been unsubscribed, and we will not text you again unless you opt back in. Opting out of text messages does not affect your ability to work with us by phone or email.

How to get help. Reply HELP to any message for assistance, or contact us directly at dimitri@roofcleaningportlandor.com or 503-575-6575.

Carriers. Mobile carriers are not liable for delayed or undelivered messages. Delivery of text messages is subject to transmission by your carrier and is not guaranteed.

Your information. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. See our Privacy Policy for details on how we handle your information.

6. Email Communication

When you request an estimate, we send you a confirmation email and may contact you by email about your quote and service. You can unsubscribe from marketing emails at any time using the link in those messages. We will still send email relating to an active quote or a scheduled service.

7. Pricing and Payment

Unless otherwise agreed in writing, payment is due upon completion of work. We accept cash, check, and card. Card payments are subject to a processing fee disclosed to you at the time of payment. Past due invoices are subject to late fees. Full payment terms, including deposits, late fees, and collection, are set out in the Customer Contract.

8. Scheduling and Weather

We work outdoors in the Pacific Northwest. Rain, wind, freezing conditions, and unsafe roof or ladder conditions may require us to reschedule. Where that happens, we will reschedule to the next available service day at no penalty to either party. Cancellation and rescheduling by the customer is covered by the Customer Contract.

9. What Exterior Cleaning Can and Cannot Do

Exterior cleaning removes dirt, mildew, algae, moss, and other organic growth. It does not remove rust, oxidation, paint, tar, adhesives, or deeply embedded staining, and it does not repair or restore aged materials.

Results vary with the age, material, and prior maintenance of the surface. Roofs in particular may take several weeks of natural weather exposure for treated moss and algae to fully release, and cleaning can make pre-existing wear more visible rather than less. Our Customer Contract describes these limitations in detail and documents the condition of your property before we begin.

10. Photographs and Marketing

We photograph our work before, during, and after service, both as documentation of the condition of the property and for use in our advertising and portfolio. By accepting an estimate you grant us permission to use those images as described in the Customer Contract. We do not publish customer names or addresses alongside those images without permission, and we do not provide your personal information to third parties for their own marketing.

11. Disclaimer

This website and its content are provided for general information. While we work to keep it accurate and current, we make no warranty that the information on this site is complete or error free, and any pricing shown on this site is indicative rather than a binding offer. Nothing on this website creates a contract for services. Our obligations to you arise from the Customer Contract.

12. Changes to These Terms

We may update these Terms & Conditions from time to time. Changes take effect when posted on this page, and the date at the top will be updated. Please review this page periodically.

13. Governing Law

These Terms are governed by the laws of the State of Oregon, without regard to its conflict of laws rules. Any action arising out of these Terms shall be brought in the state or federal courts located in Multnomah County, Oregon.

14. Contact Us

Questions about these Terms & Conditions can be directed to:

Premium PowerWash
Email: dimitri@roofcleaningportlandor.com
Phone: 503-575-6575